The Growing Complexity of Compliance in Retail and Consumer Goods

Retail and FMCG businesses in Australia are navigating an increasingly complex compliance landscape. From evolving modern awards and enterprise bargaining agreements (EBAs) to Fair Work audits and Single Touch Payroll (STP) mandates, the pressure to maintain accurate, auditable workforce practices has never been greater.

Today, manual processes and legacy systems are simply not sufficient when managing complex shift rostering compliance, award interpretation, and real-time reporting.

Why Workforce Compliance Is Critical to Operational Stability

Non-compliance can result in:

  • Significant financial penalties
  • Reputational damage
  • Employee dissatisfaction

For industries with high turnover and complex rosters, workforce scheduling compliance ensures fair and equitable shift distribution.

Workforce compliance solutions are also helping organisations to:

  • Automate award interpretation
  • Track entitlements
  • Ensure accurate payroll outcomes

Bridging the Gap Through Innovation

While platforms like SAP SuccessFactors offer robust HR capabilities, customisation to meet the unique compliance needs of Australian businesses is sometimes necessary. To ensure the flexibility to handle nuanced EBAs, multi-site rostering, or real-time shift validations, SAP compliance automation and tailored extensions built on the SAP Business Technology Platform (BTP) are innovative solutions to bridge the gap. SAP compliance automation tools streamline regulatory workflows.

Explore our SAP SuccessFactors implementation services.

Award Interpretation and Consent Challenges Under EBAs

Enterprise bargaining agreements software must account for complex rules around penalty rates, overtime, allowances, and leave entitlements.

Interpreting these manually is time-consuming and can increase the likelihood of errors. Award interpretation software in Australia, powered by SAP BTP, ensures transparency and compliance at scale by enabling automated rule application, audit trails, and employee consent workflows. This award interpretation software is tailored for Australian EBAs to ensure compliance accuracy.

How SAP BTP Enables Custom Compliance Applications

SAP BTP provides the foundation for building scalable, secure, and compliant workforce applications. With low-code tools, pre-built connectors, and real-time analytics, businesses can extend SAP SuccessFactors to support award interpretation, shift rostering compliance, and HR compliance systems tailored specifically to Australian regulations. HR compliance systems also support Fair Work obligations and ensure audit readiness.

Learn more about SAP Business Technology Platform.

The Business Benefits of Compliance Automation

The benefits of automating workforce compliance include:

  • Increased payroll accuracy and reduced underpayment risk
  • Transparent scheduling to improve employee engagement
  • Reduced administrative burden on HR and operations teams
  • Enhanced audit readiness and regulatory compliance

Leveraging Technology Stacks to Elevate Workforce Compliance

With the right technology stack, including SAP SuccessFactors, SAP BTP, and EPI-USE's integration expertise, businesses can automate compliance, reduce risk, and empower their workforce.

Learn more about our Workforce Management services.

Explore SAP Solutions for Australian Businesses.

Discover more about Integration Services.

Frequently Asked Questions (FAQs)

What is workforce compliance software?

It’s a system that ensures employee scheduling, pay, and entitlements align with legal and contractual obligations, including awards and EBAs.

What is award interpretation software?

Award interpretation software automates the application of complex award rules to ensure accurate pay and compliance.

Can SAP SuccessFactors handle Australian compliance?

Yes, when extended with SAP BTP and tailored configurations, SuccessFactors can support award interpretation, EBAs, and STP compliance. EPI-USE’s enterprise bargaining agreements software simplifies award consent workflows.

What industries benefit most from workforce compliance automation?

Retail, healthcare, FMCG, and mining, any industry with complex rosters and award structures.