Australia EN
Should you be interested in any of our specfic regions, please make your selection:
Australia
EN
Australia EN
Should you be interested in any of our specfic regions, please make your selection:
Australia
EN
Client Success Services

Committed to your HCM journey from launch day to long-term results

At EPI-USE ANZ, our Client Success services focus on your growth beyond go-live. We help unlock more value from SAP solutions, solve system pain points, and strengthen internal capabilities through proactive support, training, and strategic guidance - all the way.

Bridge the gap between business software strategy & system success.

Realise Full SAP Value


Realise Full SAP Value


Still running outdated processes in your new platform?
We optimise SAP platforms to streamline workflows, simplify experiences, and maximise your investment.

Upskill for Long-term Self-sufficiency

Upskill for Long-term Self-sufficiency

Struggling to maintain momentum post-implementation?
Our training and enablement programs close knowledge gaps and equip your team for confident ownership.

Support that Moves with You

Support that Moves with You

Need help beyond the basics?
Our AMS and premium support services scale with your needs — from quick fixes to strategic roadmaps.

From Strategy to Execution

From Strategy to Execution

Disconnected from your original goals?
We help align your SAP environment to support business outcomes, not just technical performance.

Most client challenges post-go-live stem from underutilised systems & misaligned strategy. We solve both.

Supporting services that make sustainable value a practical outcome.

Our support spans strategic advisory, technical optimisation, training, and everything in between so your SAP platform keeps delivering.

Application Management Services (AMS)

Advisory, configuration, troubleshooting, SAP Notes assistance, and more — available as needed or in planned support packages.

Strategic System Reviews

We assess gaps between platform capabilities and business goals, then deliver clear, actionable recommendations to improve value and performance.

Training & Change Enablement

We help internal teams master your systems — not just use them — with targeted training and change consulting built around your people and processes.

Embedment Services

Get fast access to expert resources with pre-purchased support time — ideal for rapid-response needs or long-term planning.

Legislative & Compliance Support

Ensure accuracy in your reporting and year-end processes with expert assistance navigating compliance updates and local requirements.

Expand your SAP HCM capabilities with integrated SAP products

Configure your HCM system to your exact needs through scalable SAP products that enhance your workforce strategy and experience.

Your trusted SAP partner for regional focus & global excellence.

  • Proven success: 1,500+ SAP implementations worldwide
  • SAP specialists: Largest independent SAP service provider
  • Global & local expertise: Deep APAC presence with global best practices
  • Experienced consultants: 10+ years average consultant tenure for dedicated support

Where go-live ends, long-term success begins with EPI-USE by your side.

We don’t disappear post go-live. EPI-USE ANZ becomes an extension of your team offering the support, enablement, and strategic guidance you need to get the most from your SAP HCM investment.