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Zespri streamlines global workforce management with EPI-USE and SAP SuccessFactors

Zespri, a global kiwifruit cooperative operating in 21 countries, partnered with EPI-USE to simplify recruitment, onboarding, and contractor management, reducing onboarding time by 80% and offboarding time by 95%.

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The world's largest marketer of Kiwifruit

Formed in 1997 as a growers cooperative in New Zealand

Operations in 21 countries
Selling to 50+ countries

CHALLENGES

Manual and cumbersome recruitment and onboarding process

Suboptimal employee experience

Lack of visibility into the full global Zespri workforce

Operational challenges in managing contractors which cost time and resources

THE EPI-USE
PARTNERSHIP

Adopted SAP SuccessFactors across the end-to-end employee lifecycle

Leveraged EPI-USE tools and accelerators to deliver on time and in budget

Integrated to streamline onboarding
SuccessFactors
IDM
ServiceNow

SuccessFactors and S/4HANA integration simplified time recording for POs and projects

Business benefits to Zespri

Time to onboard contingent workers fell by 80 percent

Unified solution to manage 700 contingent workers

Time to offboard contingent workers fell by 95 percent

Supported the clean core strategy
Eliminated the need for customisations in S/4HANA

A unified, scalable HR solution for a global agricultural leader

Formed in 1997, Zespri is a New Zealand-based growers’ cooperative with operations in 21 countries and exports to over 50. Facing manual recruitment and onboarding processes, limited visibility, and contractor management challenges, Zespri adopted SAP SuccessFactors across the full employee lifecycle. With EPI-USE’s tools and accelerators, the implementation was delivered on time and within budget. Integration with SAP S/4HANA, IDM, and ServiceNow enabled streamlined onboarding and simplified time recording. The result: faster onboarding and offboarding, improved data accuracy, and support for Zespri’s clean core strategy.

Key Highlights

  • Global operations in 21 countries, selling to 50+ countries
  • Manual HR processes and contractor management challenges
  • Adopted SAP SuccessFactors across the employee lifecycle
  • Integrated with SAP S/4HANA, IDM, and ServiceNow
  • Onboarding time for contingent workers reduced by 80%
  • Offboarding time reduced by 95%
  • Unified management of 700 contingent workers
  • Supported clean core strategy with no customisations in S/4HANA