Winc

Winc is a trusted Australian workplace supplies company, supporting organisations across sectors, from small businesses to government, education, and healthcare. Since 1986, Winc has helped teams focus on what they do best by delivering everything from stationery and IT solutions to safety equipment and furniture.

Guided by four core values—better & smarter together, always improving, passionate and professional, and accountable for today and tomorrow—Winc is committed to helping every worker, learner, and carer succeed. That commitment extends to its own people, and it’s what sparked a transformation in how Winc manages recruitment, onboarding, and performance.

Winc’s legacy HR systems were slowing the business down. Performance reviews were manual and paper-based, requiring managers to submit written feedback that HR would collate for reporting. The process was time-consuming, lacked transparency, and offered little opportunity for collaboration or goal alignment.

Recruitment was equally fragmented. The candidate workflow was disconnected from communication platforms like Grayscale and Outlook, making interview scheduling and feedback sharing difficult. Background checks were initiated manually, and onboarding relied on PDFs and email, creating inefficiencies and room for error.

These disconnected processes created barriers to engagement, productivity, and strategic alignment. Winc needed a unified, tech-enabled solution to simplify workflows, empower leaders, and enhance the employee experience.

Strategic Partnership and Implementation

With a complex technology landscape that included SAP ECC and SAP IDM, Winc needed a best-in-class solution that could integrate seamlessly. SAP SuccessFactors was the clear choice. HR implemented the Recruitment, Onboarding, and Performance & Goals modules, supported by SAP Business Technology Platform for automation and data integration.

Partnering with EPI-USE, Winc aligned its talent management strategy with its broader digital roadmap. The implementation focused on:

• Automating data processing to reduce manual entry and errors
• Streamlining recruitment and onboarding workflows
• Enabling goal-setting and continuous feedback across teams
• Enhancing reporting and analytics to support strategic decision-making

This transformation empowered HR to shift from administrative tasks to high-value initiatives—driving collaboration, engagement, and performance across the business.

Winc’s transformation with SAP SuccessFactors has redefined how the business attracts, develops, and supports its people. What was once a fragmented, manual process is now a seamless, tech-enabled experience that empowers leaders and energises employees.

• Recruitment and onboarding processes are now fully integrated and automated
• Performance reviews are digital, collaborative, and aligned with company-wide goals
• Leaders can cascade goals, capture feedback, and support career development in real time
• Manual processes have been eliminated, freeing up time for meaningful conversations
• Employee engagement and productivity have improved across the board

By streamlining talent management and embedding continuous improvement into everyday workflows, Winc has created a more connected, agile, and people-first organisation, one that’s truly living its values and building a better work-life for every team member.