Compass Business Process Management

Turn process pain points into performance gains.

Streamlining and optimising processes is the key to unlocking efficiency, driving operational excellence, and maximising productivity.

Bringing clarity and efficiency to your operations.

Our Compass Business Process Management experts apply state-of-the-art tools and techniques to streamline workflows, eliminate inefficiencies, and ensure your people, processes, policies, and systems are fully aligned.

The result – a high performing organisation where productivity soars, people thrive, and business growth accelerates.

Whether you’re adopting new technologies, reengineering workflows, or improving existing processes, we can provide you with the Compass Business Process Management, Change Management, and Learning Solutions support you need to drive your transformation efforts forward.

Step 1

Map & Analyse +

Step 2

Optimise & Implement +

Step 3

Monitor & Improve +

Optimised process design starts with understanding the current state and imagining future state possibilities.

We facilitate interactive live or virtual workshops with your subject matter experts and use cutting edge tools to mine processes, document “as-is” workflows, perform a comprehensive gap analysis, and design future forward workflows.

The outcome is a clear roadmap that identifies potential risks and outlines a strategy for effective process reengineering, stakeholder engagement, and risk mitigation.

Once we have a clear picture of how things work today and what you are hoping to improve, we move to designing new processes based on our library of leading practices and your organisation’s unique requirements.

We then roll up our sleeves and work side-by-side with your team to bring those new ways of working to life. Every step of the way, we focus on building practical, efficient solutions that align with your goals and make everyday systems and operations run smoother.

Process optimisation is not just about implementation; it’s about making sure the new ways of working take root and continue to evolve.

We work with you to establish meaningful KPIs and leverage cutting edge tools to pinpoint workflow bottlenecks and inefficiencies. And we do not stop there—our team can stay with you to fine-tune workflows and build a culture of continuous improvement that drives lasting productivity and growth.

Discover how tailored process optimisation can transform your operations.

Our experts are ready to assess your current workflows and identify opportunities for increased efficiency and productivity.

SAP Signavio

Enables process mining and automated leading practice fit gap analysis so teams can design, optimise, and monitor workflows for better operational performance.

Worksoft

Automates fast, accurate end-to-end testing of complex business processes across systems—ensuring flawless upgrades, smooth rollouts, and uninterrupted business operations.

WalkMe

Provides analytics that track user interactions to identify bottlenecks, errors, and inefficiencies within business processes. This insight helps teams optimise workflows by highlighting areas where users struggle, and improvements are needed.

Lucid

Offers collaborative virtual whiteboarding that helps teams brainstorm, map, and refine business processes in real time. It also provides a simple, user-friendly way to document workflows clearly and consistently for broader understanding and alignment.

Proven methodology

We apply proven best practices and deep experience to guide organisations through complex process transformations that deliver real, measurable results.

Strategic approach

Every organisation has unique challenges. Our transformation strategies are unique to your specific needs, ensuring alignment with your business objectives and goals.

Technology expertise

We leverage the latest tools and technology to analyse and streamline processes to ensure that your operations are optimised for future growth.

Long-term expertise

Our commitment goes beyond implementation. We provide the frameworks, analytics, and support needed to ensure that your new processes are continuously optimised and delivering value over time.